FAQ

We have been asked of similar question about the wedding day and how it works. So on this page we have tried to answer these questions for you. But if we didn’t answer your question here, just call us or send us an email and we will answer the question right away.

THE BASICS

Are you a full time photographer?

Yes, all of our principal photographer is a full time photographer

How would you describe your photography style?

We call our photography style is Platypus Style in the other words “seriously fun photography with pop art color”. We offer to our clients pre-wedding consultations to make sure that we know how you like your wedding to be captured.

What do you think distinguishes your work from that other photographers?

Two things make us different, our “Insane Imagination” and our “Crazy Creativity”. We always try to create unique memories for our clients

How would you describe your working style?

Here at Platypus Photography, we want our clients to feel comfortable and be able to enjoy their day. We do ask every client in our wedding consultation questions regarding how comfortable are they with us being there. We inquire about where you would like us to be at the reception, getting ready and during the ceremony

Do you have a portfolio I can review?

Yes we do. You can find our portfolio in our website, we also have portfolio in pdf file and photo albums.

Are all of the images yours, and is the work recent?

Yes they are.

THE SHOOT

What type of equipment do you use?

We use professional Nikon FX camera equipment, with a range of lenses from super wide to super zoom. This ensures we can capture the whole scene as a beautiful landscape, as well as the close up moments.

Do you have backup equipment? What about a backup plan if you (or my scheduled photographer) are unable to shoot my wedding for some reason?

We have backup equipment for all the gear that we bring to a wedding. We do have backup photographer in case of a personal emergency (sickness or serious personal problems) and in the unfortunate case that happens.

How many photos do you take?

Generally we take 1500+ photos which we edit down to 250-300 for your final proofs.

How do you back up your images?

In addition to portable back ups on your wedding day, our photographers usually return to our studio on your wedding night, to download to our secure on & off site archive storage server. This enables several copies of your images to be stored on multiple media, in several locations, to keep them safe.

How many photographers will shoot my wedding?

With our basic package : 2 Principal Photographers and 1 Assistant Photographer will cover your day.

How will the photographers be dressed?

We have a dress code here at Platypus Photography. We do not accept our staff to wear jeans, snickers, t-shirts or hats. Our outfit for any event will be dark colored and as discrete as possible .Don’t worried about that, We Don’t want to be the party pooper. Mostly we wear suit in every wedding events.

If my wedding site is out of your area, do you charge a travel fee and what does that cover?

We do charge for weddings further than proximately 45km from Bandung. IDR 3.000.000,- per traveling. For interstate and overseas wedding, you will have to provide flights and accommodation plus a daily charge IDR 1.500.000,-

Have you ever worked at my wedding site before? If not, do you plan to check it out in advance?

We had the pleasure of working at numerous wedding locations in the Bandung and Jakarta area. If your location is a place that we did not had the pleasure of working before at it, we do a scouting of the location, prior to the event to find proper locations for your wedding and find out the equipment that we will require to bring to make sure that we are ready for any situations.

What time will you arrive at the site?

We’ll arrive a few hours before the wedding ceremony to do some preparation and to do a bride make over photo session.

If my event lasts longer than expected, will you stay? Is there an additional charge?

We are not time restricted and we do want to make sure that we capture your day completely and not make you stress about the timeline. In the case that the wedding lasts longer than expected, we will stay and ask for your permission to keep photographing it. There is not a charge for additional time.

Is it okay if other people take photos while you’re taking photo?

That’s okay. Many photographers will not allow this and have strict rules about what photos family or guest take at any stage during the day. We are generally happy to have your guests shoot over our shoulder or take other photos as long as they don’t interfere with our work.

We don’t like posing! Will that be a problem?

Not at all. We love photographing people in fun/silly/romantic poses, but also really thrive on capturing people being their natural selves – laughing, chatting, gettin’ down on the dance floor… We’ll capture the honest moments that happen through your day (that’s the really good stuff, anyway).

THE PACKAGE

What package do you offer?

We offer packages for every budget. We do understand that you are working on a budget and we strive to offer to our wedding clients an option to get everything that they want made, in such a way that they stay within budget. For all of our wedding packages, a good way to save is to combine our products. Contact us today and find out how you can save money on your wedding

Can I customize a package based on my needs?

Yes, you can customize every package to fit your specific needs. We have a full range of services and we want to make sure that you get everything that you need.

Do you include engagement or pre-wedding photos in your package?

We do have a selection of packages that include engagement packages or pre wedding photos.

What type album design do you offer? Do you provide any assistance in creating an album?

We offer more than 10+ wedding album designs to choose. We will assist you to create your own album design

How long after the wedding will I get the proofs? Will they be viewed online? On a CD?

Within 10 business days of your wedding, you will receive your personal proofing web page. This page is designed to make you select the wedding images that you would like included in your album and to be able to send us any comments or suggestions that you might have regarding your album or webpage. This page is password protected.

How long will I get my albums?

All the albums that you order will be available within 14 business days after we get your proofing.

Will you give me all the digital images, is there a fee for that?

We offer image files of all your wedding images. There is no fee for that.

THE CONTRACTS

How far in advance do I need to book with you?

Most couples enquire 3-6 months before their wedding to check our availability, the faster, the better is the best way to book us. However as we have 4 principal photographers sometimes your date may still available closer than this so please ask us

How do we book you?

To secure your wedding date a IDR 5.000.000,- non refundable retainer is required and We will send you a Wedding Agreement which you need to sign and return to us to fully confirm your booking. This outlines terms and condition

When will I receive a written contract?

You will receive a written contract after you choose our service or package that suit you.

Do you offer a payment plan?

Yes we do.

Do you take a request from our friends or family?

Yes, any of your guests can ask for photo at any time and we will be pleased to accommodate them if we can.

Can I give you a list of specific shots we would like?

Yes you can, but we don’t work off a shoot list throughout the day. It really hampers our creativity and we would most probably miss important moments as we would be looking at the list all day instead of what happening in front of us. Bu if there is a certain photo you want with someone, or something special you want photographed, definitely let us know.